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Engagement Manager

Storm Global Analytics
Date Posted
20th September 2016
Analyst, Consultant, Project Manager
Chicago USA
Contract Type
, Permanent

Responsibilities of Senior Client Relationship Consultant:  

The Senior Client Relationship Consultant must possess and be able to execute upon three key skill sets:    

Account Management / Client Focus:  

? Develop a deep understanding of the client and their industry; including business initiatives, industry trends, competitive landscape and marketplace dynamics.

? Own senior level client relationships and skillfully navigate issues and roadblocks that come with managing a large, complex client relationship.  

? Add strategic value to the relationship and grow from initial opportunities to multi-year relationships.

? Responsible for client retention by proactively identifying client risks or opportunities and effectively responding to client needs.

? Should the role include Multi-Client Account Management: Successfully manage multiple deliverables or projects for multiple clients, Track and organize multiple work streams against multiple clients, and manage time and resources against changing priorities 

Analytic Skills:  

Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:

? Approach client with coherent, actionable and fact-based data/recommendations appropriate to their business needs

? Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client  

? Identify business issues and opportunities and suggests the appropriate level analytic solution/approach  
Impactful Presence:  Demonstrate strong interpersonal communication and presentation skills; present a professional image:  

? Become trusted by client, Big Data Firm client solutions teams, Big Data Firm cross functional organizations, Big Data Firm business partners and be considered a domain expert and business partner  

? Educate the client on analytic methods, shape their thinking and influence the decisions they make  

? Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish  

? Strong executive level presence  

Desired Skills & Experience: 

? An advanced degree in a quantitative discipline is preferred 

? 7-10 years progressive and/or related experience.  

? Experience in, and knowledge of CPG and Direct Selling (Multi-Level Marketing) Models are a definite plus

? Proven track record of growing key client relationships ? Demonstrated expertise in translating data and analysis into relevant implications

? Proven ability to consult with clients to influence thinking and drive the firms business agenda.

? Demonstrated leadership, communication and interpersonal skills: the ability to manage and mentor functional experts and lead cross- functional teams

? Must be willing to travel frequently

? Must be a US Permanent Resident or US Citizen 

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